Vb80's Privacy Policy

Welcome to vb80.net. We understand that before signing up anywhere online, the most pressing question is: "How safe is my information?" This privacy policy was written to answer that question directly and honestly.

Vb80 is an internationally licensed gaming platform. Our Privacy Policy is built on the principles of international data protection law, in particular the GDPR (General Data Protection Regulation). This policy applies to the vb80.net website, mobile app, and all other digital services.

This policy clearly outlines what data we collect, why we collect it, how long we retain it, and what rights you have over your information. By using vb80's services, you agree to the terms of this Privacy Policy.

Vb80 collects two types of data — information you provide directly, and data generated automatically while you use the platform.

We never store your password in plain text — passwords are always kept as encrypted hashes. Full payment card numbers are not stored on vb80 servers.

Vb80 collects information through several methods. Each method is transparent and based on your consent.

• Registration Form: Information you provide when opening an account is collected directly at the point of entry.
• KYC Verification: Collected when you upload identity and proof of address documents for verification.
• Transaction Processing: Payment-related information is collected during deposits and withdrawals.
• Cookies & Tracking: Technical information is automatically collected as you browse the website.
• Support Contact: When you contact us via live chat or email, your conversation details are stored.
• Third-Party Verification: Limited information may be verified through approved third-party services to confirm your identity.

Vb80 uses the information you provide solely for specific, legitimate purposes. No data is ever used unnecessarily.

• Account Management: To create, maintain, and secure your account.
• Payment Processing: To ensure deposits and withdrawals are processed correctly.
• Customer Support: To resolve your questions and complaints quickly.
• Security Assurance: To prevent fraud, money laundering, and illegal activity.
• Legal Obligations: To meet the requirements of licensing authorities and law enforcement agencies.
• Platform Improvement: To analyse user behaviour and improve the gaming experience.
• Responsible Gaming: To detect problem gambling patterns and intervene in a timely manner.
• Marketing Communications: To send you relevant offers and promotions, with your consent.

To opt out of marketing emails, simply click the "Unsubscribe" link at the bottom of any email. Please note that important account-related notifications will still be sent.

Vb80 does not sell your personal data to any third party. However, limited information may need to be shared in certain specific circumstances.

• Payment Processor: Payment gateways such as bKash and Nagad receive the necessary information to process transactions.
• KYC Verification Authority: Certain information is shared with approved verification partners to confirm your identity.
• Legal Authority: We are required to disclose information in response to a court order or a lawful request from a regulatory authority.
• Game Providers: Technical data may be shared with software providers who power specific games.
• Cloud Service Provider: Trusted cloud partners are used for secure data storage and processing.

Vb80.net uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.

You can disable all non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain features.

Vb80 does not retain any data beyond what is necessary. Each type of information has a defined retention period.

• Account Information: Retained for as long as your account is active and for up to 5 years after closure for legal compliance purposes.
• Transaction History: Retained for up to 7 years in compliance with financial regulations.
• KYC Documents: Retained for up to 5 years in accordance with regulatory requirements.
• Support Contact: Retained for up to 2 years after the issue is resolved.
• Marketing Data: Deleted immediately upon withdrawal of consent.
• Log Files: Security logs are retained for a maximum of 1 year.

Under vb80's privacy policy, you have several important rights. Upholding these rights is our commitment to you.

• Right to Access: You may request access to all information vb80 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may request that your data be used only for specific, limited purposes.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You can object to the use of your data for specific purposes.
• Right to Withdraw Consent: You may withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us at: support@vb80.net. All requests will be responded to within 30 days of receipt. In some cases, legal obligations may prevent us from fulfilling a request in full — if so, we will explain the reason.

Vb80 is an adults-only gaming platform. No one under the age of 18 may use our services, and we do not knowingly collect any data from minors.

• Age verification is conducted at registration, and users under 18 are not permitted to create an account.
• Age is re-verified as part of the KYC process.
• If we become aware that data from a minor has been collected, it is immediately deleted and the associated account is closed.
• If you believe your child is using vb80, please contact support@vb80.net immediately.

As an international platform, vb80 may process your data on servers located in different countries. All such transfers are carried out securely.

• Data is only transferred to GDPR-compliant countries or those with adequate data protection safeguards in place.
• All transfers are covered by Standard Contractual Clauses (SCC) or equivalent legal safeguards.
• End-to-end encryption is always applied during data transfers.
• Before any transfer to a third country, that country's data protection standards are assessed.

Vb80 may update this privacy policy from time to time. Any changes will follow the process outlined below.

• For significant changes, you will be notified at least 14 days in advance via your registered email.
• The date of the latest update will always be displayed at the top of this page.
• Continued use of the platform after an updated policy takes effect will be considered acceptance of the new terms.
• If you do not agree to the updated policy, you may close your account at any time.
• A copy of any previous version of this policy is available upon request.

If you have any questions, concerns, or requests regarding this privacy policy, don't hesitate to reach out. We're always ready to help.

• Email: support@vb80.net — for all data protection-related requests.
• Live Chat: Click the chat icon in the bottom-right corner of the website.
• General Enquiries: Our FAQ Page View.

Data protection requests may take up to 30 business days to process. For urgent security issues, immediate assistance is available via live chat.